Update: Water Production Restored in City of Richmond

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Good news Richmond, as of 12:00p Tuesday (Jan 7), officials have confirmed that water production has been restored in our area. However, The Boil Water Advisory is still in effect for those who have water access until all required testing is complete and approved in accordance with drinking water quality standards, according to a city press release.

RELATED: Immediate Boil Water Advisory Issued for City of Richmond

“There have been a lot of dedicated employees and officials working around the clock to get us to this point. I’m grateful for that as well as the huge support from our regional and state partners,” said Department of Public Utilities Senior Director April Bingham.

On Monday, an immediate water boil advisory went out after officials said a power outage at a water treatment facility resulted in a pump failure.

Until the Advisory is lifted, all residents should continue to boil water before consuming it.

“I am incredibly proud of our City staff,” added Mayor Danny Avula. “We called in every department to bring all of our resources to the challenge, and I am grateful for the long hours of coordination, planning, and hard work to get our City’s water system back online and to care for our residents during the crisis. Thank you so much, Richmond, for your continued patience.”

“We recognize this outage has touched everyday Richmonders, families, and the business community. We’re working hard to resume normal services, and I appreciate their patience and the support,” said Interim Chief Administrative Officer Sabrina Joy-Hogg. “The partnership with our regional partners has been immensely instrumental in ensuring the City received needed resources to restore water production.”